Overview

Here's What Makes Us Different

Our process emphasizes a design-focused approach to product development, founded by insights gained through years of experience working directly with product management teams. We are experts at looking at the situation holistically, taking into consideration user needs, business objectives and technical requirements, then driving product innovation through conceptual design early in the development process.

Having worked along-side and within product groups for our entire careers, we bring a unique collaborative, cross-functional perspective when approaching user experience strategy and design. This foundation gives us the ability to be nimble and efficient, able to cut corners where necessary without compromising quality.

A Mobile, Tactical and Strategic Team

ZEN executes this process through leveraging a highly-skilled, multi-disciplinary team of internet experts, combining knowledge in consumer marketing, user/consumer research, user experience strategy and design, and technology development. Whether the requirement is simply one or two individual contributors or a complete user experience design and development team, we are capable of instantly scaling based on our clients needs.

Tying all of this together is our core design process focusing on the “five D’s” – Discovery, Definition, Design, Development and Delivery. This adaptive methodology, which we’ve evolved and refined over the years, is derived from a combination of human-centered design principles, industry best practices, critical observation and real-life experience.